Explorer.exe >=[

posted on June 16th, 2008, 6:52 pm

Hey guys, sorry if this is the wrong place to ask, but I know you guys know a great deal about computers, I mean, I know a fair deal but I am totally stumped.

I had a virus (Trojan, either Flood or Generic don't remember), I cleaned it all up and everything was happy =).

But now my Explorer.exe refuses to function, it closes and restarts and never is up for more than 5 seconds at a time, I have tried Combofix, Hijackthis ect to see if I could find any potential cause, I could not.

Therefore, I came to the conclusion that my explorer.exe is just broken as a result of the earlier virus, so I attempted an XP reinstall...but now I look like an idiot because I cannot find my professional SP2 CD, lol so I always have to pick this OS instead of continuing with the setup upon turning on my computer. Is there any other way I can fix explorer.exe? E.G. someone sends me theirs or anything?

With love, Tyler >=].

posted on June 16th, 2008, 9:43 pm

Well, you could always take one of these, once a day, with a glass of milk or a full meal:

http://support.microsoft.com/kb/938828

If symptoms recur, please contact your nearest FO clinic 

Anywho, hopefully that can help 

posted on June 17th, 2008, 3:38 am

but now I look like an idiot because I cannot find my professional SP2 CD, lol so I always have to pick this OS instead of continuing with the setup upon turning on my computer. Is there any other way I can fix explorer.exe?

That's quite ugly 

If you're talking about an OS-CD I have no idea what to do besides there are any fellows running the same OS who could lend you their copy for repair. That should work.
If it's only the SP that bothers you, you'll get it directly from MS or probably any Computer-related website for free.

posted on June 17th, 2008, 4:33 am

No luck so far, building a new PC anyways lol. Installing SP3 to see if it does any good.

posted on June 17th, 2008, 8:07 am

flatten your box; that's the only safe solution; You never know what else got installed after your PC got compromised; so format your hard drive and reinstall windows; THEN I recommend you to use an account *without* Administrator rights for your daily work;
But I doubt that sp3 will fix your current issue

posted on June 17th, 2008, 8:24 am

it could also be some kind of faulty shell extension. is there no crash report window? it should help to track down the module that causes this crash.
if you are sure that the virus is gone, i would try to download and install xp sp3 as it updates (replaces) half of your system files which should do the job..

posted on June 17th, 2008, 9:30 am

well i dont know if you tryed this but its allways a good thing to do with a faulty pc its called

System Restore

restore to the last point ya got on it when it asks
that should fix any coroupt file

posted on June 17th, 2008, 10:15 am

try downloading Vundofix and running that, worked for me when i had this problem

posted on January 25th, 2011, 3:09 am

The virus has been disabled your explorer.exe for sure. If you were noticed, you can't see any icons in your desktop even the taskbar. You can fix it without antivirus. Just run your Task Manager and then go to file and click the run and then type "explorer." Hopefully, you can read this even if this thread is too old. Thank You.

posted on January 25th, 2011, 6:05 am

My guess is the virus managed to worm its way into the shell, probably with some kind of extension that is designed to load with Explorer. But when you got rid of the main virus, you may not have gotten rid of the shell extension or whatever it may be, and that bit of code is looking for the main virus, not finding it, and causing Explorer to crash. Installing SP3 might help, but if it doesn't get rid of the extension (or whatever), that probably won't do much. I'd advise against a system restore, since that could just put the virus right back. At this point, I'd say back up all the important bits (and do a full scan on them later) and do a wipe and reload. As for lack of disks, just grab an image off line and burn it, Microsoft won't care as long as you have a valid key.

posted on January 25th, 2011, 6:13 am

My guess is the virus managed to worm its way into the shell, probably with some kind of extension that is designed to load with Explorer. But when you got rid of the main virus, you may not have gotten rid of the shell extension or whatever it may be, and that bit of code is looking for the main virus, not finding it, and causing Explorer to crash. Installing SP3 might help, but if it doesn't get rid of the extension (or whatever), that probably won't do much. I'd advise against a system restore, since that could just put the virus right back. At this point, I'd say back up all the important bits (and do a full scan on them later) and do a wipe and reload. As for lack of disks, just grab an image off line and burn it, Microsoft won't care as long as you have a valid key.

I think the issue was resolved a long time ago. Check the dates on the posts.

posted on January 25th, 2011, 7:44 am

Yeah, not much point necroing topic this old.

Locked